FIRST CHAPTER
CRUCIAL CONVERSATIONS
Introducing the New York Times business bestseller that’s transformed organizations and changed the way millions of people communicate. With more than 2 million copies sold, this book gives you the tools to prepare for high-stakes conversations, transform anger and hurt feelings into powerful dialogue, and make it safe to talk about almost anything.
Download the first chapter of the book for free!
Part of our Crucial Conversations® for Mastering Dialogue training
Crucial Conversations® for Mastering Dialogue
Effective communication skills for challenging conversations, where interests are high, emotions intense and opinions diverge.
2 days1,250 Average rating: 9.3More Crucial Conversations® for Mastering Dialogue resources
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RESEARCH
Costly Conversations
Research shows that conversation failures in the work-place are both rampant and costly. Read the full research and learn how to build a culture of dialogue.