How to transform a culture of silence into cultures of honesty and effective communication?
Part of our Crucial Conversations® for Accountability training
Crucial Conversations® for Accountability
Constructive conversation tactics to discuss with employees disappointing performance, with an eye toward positive behavior change and improved results.
In our new free ebook Feedsmacked: Crucial Skills for Receiving Difficult Feedback, you'll learn four skills for hearing and accepting feedback - no matter how it's given - in a healthy, productive way.
Research shows that 2 out of 3 managers find leadership more difficult than expected. And no wonder - most people enter leadership roles because they performed well in their previous positions, not because they were experienced leaders. How do you deal with poorly performing employees, bickering team members or complaints of harassment?