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The Heart of the Matter
One Skill to Strengthen Relationships, Bridge Divides, and Increase Connection. Download the Ebook including Self-assessment.
Part of our Crucial Conversations® for Mastering Dialogue training
Crucial Conversations® for Mastering Dialogue
Effective communication skills for challenging conversations, where interests are high, emotions intense and opinions diverge.
2 days1,250 Average rating: 9.3More Crucial Conversations® for Mastering Dialogue resources
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Open Office Secrets
Discover why employees don't give feedback to their manager and skills to let everyone speak up.
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The Leader's Guide to Building Employee Competency
Solutions to develop a high-performance workforce
RESEARCH
Costly Conversations
Research shows that conversation failures in the work-place are both rampant and costly. Read the full research and learn how to build a culture of dialogue.