General terms and conditions Epic People

Terms of payment
The invoice will be sent by email to your organization. Payment should take place within 14 days.

Cancellation policy
Cancellation up to 5 working days prior to the training:
• Cancellation up to 5 working days prior to the training, 20% of the training cost will be charged.
• In agreement with Epic People, a colleague can replace the registered participant. No cancellation costs will be charged.
• If the participant follows the same training within one year, we will charge the training costs minus the previously invoiced cancellation fee of 20%.

Cancellation within 5 working days prior to the training:
• In case of cancellation within 5 working days prior to the training, the full invoice amount must be paid.
• The training cost cannot be settled with future registrations.
• In agreement with Epic People, a colleague can replace the registered participant.