1. Scrum theory and principles
Understanding of the theory behind Scrum, such as empirical process management and the three pillars (transparency, inspection and adaptation). This helps the Scrum Master to defend and apply the basic principles of Scrum.
2. Scrum Framework
Knowledge of the roles, events, and artifacts in the Scrum framework, including how and why each element works, and how the whole contributes to value creation.
3. The role of the Scrum Master
Understanding the responsibilities of a Scrum Master: being a servant leader for the team, supporting the Product Owner, and guiding the broader organization in embracing Scrum.
4. Coaching a Scrum Team
Developing skills to help the Scrum Team become self-directed and self-organizing so that they can effectively remove obstacles and work productively.
5. Dealing with obstacles and barriers
Techniques to identify and remove impediments so the team can stay focused on value creation without delays.
6. Coaching and mentoring
Developing skills to coach and mentor team members and the Product Owner so they can grow in their roles and apply Scrum more effectively.
Crucial Conversations® for Mastering Dialogue Effective communication skills for challenging conversations, where interests are high, emotions intense and opinions diverge. 
